Fabrizio Battaglia

Partner

Milan, Italy

Fabrizio is an engaging facilitator with a strong passion for linking learning and measurable performance.

He facilitates workshops, coaches and speaks with passion in various international conferences. He is an executive partner of Global Partners, a global training company with impactful personal development methodologies for technical service and sales people: "You learn how to drive a car and never forget. Why can’t business training have the same impact? "

Native French and Italian speaker, with working experience in more than 20 countries he is naturally at ease in multicultural environments. His scientific background (Ecole Centrale) and his INSEAD -Tsinghua Executive MBA allow him to easily grasp the broad challenges of today’s fast evolving Industry.

Fabrizio also holds several certifications in the area of coaching and management development.

Earlier in his life, Fabrizio has collaborated with STMicroelectronics for 12 years. First in the US, as a product engineer, before moving to France for the Corporate University where he developed many programs including an international Master of Science in Microelectronics with renowned French Schools (Ecoles des Mines / Centrale). He also spent 7 years in Singapore where he headed the Institute of Sales and Marketing for ST, before coming back to Europe.

Happily married, father of two, he shares his time between south west of France and north of Italy where he loves spending time with his family in the beautiful region of Brianza.

Ozzie Ayscue

Partner

Cambridge, MA • San Francisco, CA, USA

Ozzie is a growth-minded investor and business executive who began his career in Corporate Finance at Morgan Stanley in New York. He has held founding and owner/executive roles with companies in a wide variety of B2B and consumer industries including technology managed services, direct marketing, tourism marketing, beverage logistics and publishing, with an overarching theme of bringing businesses into the digital age and raising the bar on quality, customer service and profitability. At Global Partners Training Ozzie spearheads digital and other global growth initiatives.

A North Carolina native and graduate of Stanford Business School, UNC-Chapel Hill and Phillips Exeter Academy, Ozzie currently lives in Seacoast New Hampshire - Boston area (mostly) and San Francisco (occasionally). He has taught at the Peter T. Paul School of Business and Economics at the University of New Hampshire, coached a lot of youth sports and is an avid cyclist, kayaker and tennis player. He has served many non-profits as an active board member, including The American Independence Museum.

Fabrice Guerrier

Principal

Milan, Italy

Fabrice holds a Master of Sciences from UCA (France) and an MBA from ESA Business School (France). He started his carrer in the Learning & Development field occupying for 7 years several positions in the Corporate University of a large multinational company in USA and in France, dealing with management and interpersonal skills programs. Then he moved to “the field of operations” for 15 years and held various functions with STMicroelectronics in France and in Italy as Project Manager and as Marketing Director of Microprocessors products. Serving the tough challenges of the competitive Automotive market, he grew his experience and passion for supporting demanding customers, everywhere from China to US, and from Korea and Japan to Europe. His assignments called for numerous on-site missions hence his readiness for handling complex situations in multicultural environments.

Fabrice joined Global Partners Training for its amazing genes in People Development and Customer Centricity. He develops and delivers training programs and gladly shares his experiences while always keeping the open spirit of a continuous learner.

Paul Hesselschwerdt

Founder and Partner Emeritus

Cambridge, MA, USA

While officially retired as a partner to pursue family and personal interests, Paul continues to advise and write articles and book reviews on behalf of Global Partners Training. We continue to benefit from and very much appreciate his experience and wisdom.

Paul has been a senior executive in consulting and industry for more than 20 years. He has worked with companies in the Americas, Europe and Asia. Together with the Global Partners team, he has designed and implemented programs in leadership, management development, sales and marketing, and project management across a range of industries, including pharmaceuticals, biotech, retail, chemicals, consumer products, electronics and high technology. Paul’s career began in finance and accounting and half of his professional life has been as a Finance Director and Chief Financial Officer for industrial, life sciences and global media companies.

Paul also leads Global Partners’ Community of Practice in Business Acumen, where he combines his diverse experience in the financial world with his consulting and training know-how to enable clients to improve their business results significantly and sustainably. Paul is a frequent conference speaker and published author on a number of areas, including Business Acumen, Lean Six Sigma and sales and marketing.

Paul is a graduate of Boston University and Babson College. He is passionate about people, Holland, music and travel.

Alicia Hurd

Operations Coordinator

Concord, NH, USA

Alicia has over 12 years of corporate experience in medical software in client services, sales, and quality testing. She brings this perspective to the operations of Global Partners Training, where she is focused on scheduling, reporting, and business development. Alicia holds a degree in Biology from Salve Regina University. She enjoys kayaking and hiking everywhere she goes, but can most often be found in the White Mountains of New Hampshire.

Elizabeth (Beth) Cody

Sales Coordinator

New Hampshire

Jeff Powers

Marketing Director

Cambridge, MA, USA

Jeff has spent his career working with small businesses that want to grow. He has helped companies set up sales and marketing systems, finance and operations processes, and isn't afraid to get involved in day-to-day execution when needed. At Global Partners Training, Jeff is supporting in a number of areas that will enable GPT to achieve its next level of growth like new business development initiatives, implementing new systems to improve global operations, and helping to better deliver measurable results to clients. Jeff spent time studying abroad in Italy, which gave him an appreciation for other cultures and the desire to travel and learn about new places. He has also volunteered extensively with a local non-profit that provides free English language tutoring to non-native English speakers. Jeff graduated from the University of Connecticut and is currently pursuing an MBA in Entrepreneurship at Babson.

Tischi Balachandra

Associate

Washington, DC; Chandler, AZ

Tischi is an Outside Director (Consultant) on the board of ZOI Group, a food and beverage products company. At ZOI Group, he advises the C-Suite executives, as well as the Vice Presidents, on Strategy, Scale-Up and Millennial Leadership

Tischi was a Program Leader (Multi-Functional Enterprise Leader) at Honeywell Aerospace in Phoenix, Arizona. At Honeywell, he led ‘New Product Development (NPD/NPI)’ for Programs, with a combined Estimate at Completion (EAC) over $20M+, by adapting techniques, systems, processes, procedures and strategies to integrate multiple development programs and projects involving design, development, quality, production, project management and manufacturing teams, with a solid purpose, for the planning, development and execution of the full product development lifecycle of commercial, government and military aerospace programs across the globe—generating over $1.1B+, of net business revenue. Tischi was selected over peers, to lead Senior Scientists (30+ years) and a very specialized business team, to develop breakthrough technology through concept development, technology maturation & risk reduction (TMRR), industrialization and commercialization stages—an initiative, projected to generate over $1B+ in net business revenue and exceed the 7% Year over Year (YoY) growth, across the 5-YR, Strategic Planning (STRAP) period.

Prior to his role at Honeywell, Tischi was appointed as a senior risk management officer and safety engineer at the US Government. Previously, he deployed, maintained and sustained satellite, IT, air, land and sea telecommunication infrastructure networks across multiple islands in Hawaii while serving as a Senior Spectrum Manager at Raytheon and building their systems to a CMMI Level 5. Before joining Raytheon, he served in the US Government funded industries where he held several leadership positions, including senior program director of enterprise communications, telecommunication and IT, program director of enterprise telecommunication and IT, program director of operations & logistics, and operations manager of Pacific operations.

Tischi holds a Master of Science (M.S.) in Electrical Engineering from the University of Colorado and a PMP Certification. He has been recognized by the IEEE, with the outstanding leadership award, which is awarded to one in a million engineers around the world, for his efforts in initiating the branch in his college and for establishing the vision, framework and standards for future leaders. He desires to use the experience and knowledge gained in both professional and personal arena to propel himself towards his ultimate goal of becoming an accomplished business and scientific leader, social architect and visionary for the advancement of humanity and learning.

Jacques Baudier

Senior Associate

Paris, France

A former software and electrical engineer, Jacques holds an Executive MBA from Columbia Business School (New York) and London Business School. Before joining Global Partners Training in 2014, he worked for nearly 25 years in high-tech and semiconductor industries (STMicroelectronics, Numonyx (JV Intel-STM) and Micron) in various senior technical, B2B sales, marketing and business development management positions.

At STMicroelectronics and Numonyx, Jacques lived and worked for 12 years in Asia (Japan, Korea and Taiwan). In 2005 he became an STMicroelectronics certified trainer, allowing him to teach and share his experience in dealing with demanding customers.

Based in Paris, Jacques is also a graduate from INSEAD and sits on the board of the INSEAD Alumni Business Angels Club France where he shares his experience and love with technologies. A certified scuba diver, he has two daughters and enjoys baroque music and good food.

Philippe Bergé

Senior Principal

Aix-en-Provence, France

Prior to switching to consultancy, Philippe has held executive operational responsibilities worldwide across most B2B sales and marketing functions for more than 30 years, in the complex and dynamic ecosystem of high technologies. He has been working with leading European and American multicultural companies, such as ST Microelectronics, Texas Instruments, Numonyx (ST & Intel Spin off) and Micron.

Some highlights from his record of accomplishment:

Sustained multi-billion-dollar business developments in Europe, USA, Asia Pacific and Japan as VP & Director of Marketing, and generated $1 billion in revenue with EMEA key customers as VP of Sales Creation. Philippe also re-engineered the transformation of sales and marketing operations worldwide via change management seminars, as a program facilitator, through product marketing courses, and as a teacher and designer. Improving business accounts, intimacy, trust, profitability, knowledge sharing and business transformation are in his DNA.

Philippe graduated as engineer of “SUPAERO” (French National Higher School of Aeronautics and Space) and built his expertise in sales and marketing on a solid technical background in high technologies.

He is passionate about family, friends, culture, piano and golf.

Jamie Chang

Associate

Shanghai, China

A Partner at Shi Bisset & Associates, Jamie specializes in Talent Strategy, People & Organisational Analytics, and Organisational Development consulting.

He comes from a diverse multi-cultural background having lived in Taiwan, Mainland China, Japan, Canada, UK, and the United States, and is fluent in both Chinese and English.

Over the years, Jamie has successfully designed and implemented Organisational Effectiveness solutions ranging from Talent Management & Development to Strategic Change Management for Fortune 500 companies such as Audi, Amersports, Huntsman, Hilton, RB, BSCI, and Eaton Corporation among others.

Alain Cornette

Senior Associate

France

Alain has over 30 years of experience in marketing and business development executive positions at large international high-tech companies such as STMicroelectronics and Micron.

He actively contributed to the establishment and implementation of several successful strategic partnerships with major clients resulting in a significant increase of companies' market share, revenues and margins.

Mutual Trust, Total Customer Focus and a mindset focused on results are part of his DNA.

Alain is also the founder and managing director of ALCO EVOLUTION, a French coaching company for business executives willing to move faster toward the fulfillments of their ambitions. He is member of the International Coaching Federation (ICF) and holds several certifications for behavioral and motivation assessment tools from TTI Success Insights.

Alain graduated as engineer of the Ecole Supérieure d’Electricité and of the Ecole Nationale Supérieure des Arts et Métiers from Paris France.

Alain is passionate about people and team performance.

John Eales

Associate

New York, NY

John is an executive coach, team facilitator, and leadership trainer with deep expertise in developing people and organizations. His skills encompass performance coaching, LEGO® Serious Play® facilitation, and experiential leadership programs.

He holds notable coaching certifications: Associate Certified Coach (ACC) from the International Coaching Federation (ICF), Certified Master Coach (CMC) from the Center for Coaching Certification, and Master Business Coach from Nokia Coaching for Growth. John's coaching focuses on senior leaders, helping them build high-performing teams, drive transformative change, and achieve exceptional business outcomes.

John is the founder of the “Navigating Successful Leadership” program, an immersive leadership experience designed for both emerging and seasoned leaders. This program integrates critical leadership skills with practical application, supported by coaching and mentoring.

With extensive international experience, John has managed large service organizations in industries such as telecommunications, IT, and networks. His career has included roles in both supplier and customer organizations across Europe, Asia Pacific, and North America. Most recently, he led the people organization for Nokia Mobile Networks Services in North America.

Originally from London, John now enjoys the vibrant culture of New York City with his partner, Erica, and their cat, BB. He is an avid volunteer landscape gardener in Central Park, dedicating his time to shaping and maintaining the park’s natural beauty.

Rich Ellis

Associate

Atlanta, USA

Rich Ellis has over 25 years of success in improving financial and operational performance, quality, and the customer experience with companies of all sizes, from Fortune 100 firms to small entrepreneurial startups, in the healthcare, distribution and facility services industries.

Rich has led service teams of over 600 employees, both in the field and support center environments, and has been responsible for businesses up to $250 million in annual revenue. Leading service teams at companies such as GE Healthcare, Philips Healthcare, and Elekta, Rich has extensive experience in the service and support of high technology, mission critical, medical equipment.

Rich is a graduate of the United States Military Academy at West Point, and a veteran of the Persian Gulf War. He is based in Atlanta, GA.

Daniela Emmi

Associate - Coach

Milan, Italy

Tri-lingual (IT, FR, EN), and with international working and living experience in Singapore, France and Italy, Daniela is naturally curious, and outgoing.

Her evolution in multicultural environments, with challenging internal negotiations and continuous coaching practice, developed her communication skills and sense of consensus. A committed team worker, Daniela's 18-year tenure at STMicroelectronics ranged from quality management and customer satisfaction to Corporate HR, where she oversaw key people performance enhancement and mindset change management programs and contributed to the development of an internal coaching culture.

The corporate environment sharpened her taste for people development and her passion for coaching, and this  translated into the development of her own coaching practice.

Daniela coaches individual talents and managers/leaders in a variety of areas: self esteem development, leadership development, stress management, priority setting, conflict resolution, and time management. With Coach U, she is a Core Essential Graduate (CEG 2015), and and Advanced Corporate Coaching Program Graduate (ACCP 2019). With ICF (International Coaching Federation) she is an Associate Certified Coach (ACC 2021) and a Professional Certified Coach (PCC 2022).

Anthony Fekete

Associate

Göttingen, Lower Saxony, Germany

Tony has had an international career spanning over 40 years in banking and finance, consulting and the energy sector. He has worked in senior positions in multinational companies, such as Citibank, General Electric and MasterCard, and also started several new ventures as an entrepreneur. The start-ups have covered eCommerce, Debt Purchase and Collection, Telecoms and Consultancy.

Tony’s career has covered many countries. He has lived in the UK, Germany, Belgium, New Zealand, Eastern Europe and the Middle East, with the main area of focus being Central and Eastern Europe. Throughout his years in various countries, he has been fascinated by the challenges of operating across cultures and he has learned nine languages.

In the last few years, Tony’s focus has been on giving back and sharing the skills and knowledge he has learned, through coaching, mentoring and training. To prepare himself for this, Tony studied Business Coaching at the Quadriga University in Berlin. His previous studies included Business at Insead, Law in London and Politics and Economics at Edinburgh. In his spare time he reflects his interest in cross-cultural communication, by lecturing and writing on the history of language and culture.

Patrick Giry-Deloison

Associate

France

Patrick is a senior executive who is passionate about sales and marketing - activities that he practiced for more than thirty years in France and internationally. He is the founder and CEO of SaMaTransformation.

He has successfully managed sales and marketing teams at IBM, Ericsson, Alcatel-Lucent and Bolloré. He took part in the launch and the development of a number of innovations, including TV over broadband and electrical car-sharing, and in major transformation programs.

Patrick works with business leaders on their strategic and operational transformation programs in support of their growth projects. He specializes in cases such as changes of business models from products to solutions, major discontinuity in the competitive landscape, M&As and divestitures. His assignments with clients lead him to “transform good ideas…into good business” through the implementation of sales and marketing processes and tools based on best international practices and his experience in the field.

He is a member of the INSEAD Business Angels Club selection committee and of the board of the EOA-France. He holds a Master of Science (École Supérieure d’Électricité, France) and an MBA (INSEAD), as well as a Bachelor in Economics degree (Sorbonne University, Paris).

Patrick is a British and French citizen.

Mitch Grimes

Associate

Atlanta, GA

Mitch is a transformational Sales, Service, Marketing and Operations Leader with 30 plus years of international experience working for Fortune 500 Companies in the Automotive and Diversified Industrial sectors. His career includes senior leadership roles in sales management, service operations, marketing strategy, program and project management, process improvement and channel and business development. He has led transformational projects and teams in North and South America, Europe, Asia and India.  His leadership style is collaborative with a focus on team development and Customer First.

Mitch acts in an advisory role at George Washington University and University of Richmond’s Customer Experience Programs and holds a B.B.A in Marketing from Georgia Southern University and an MBA from Millsaps College with executive certifications from Emory University and MIT in strategy, operations and finance.

Mitch is passionate about the customer and people development and has mentored leaders from around the world in his 30 plus year career.

David Young Han

Associate

Busan, South Korea

David has over 17 years of experience in Consulting, Coaching and Training, Business development and IT.

David joined Global Partners Inc in 2015. At GPI, David actively contributes to the worldwide deployment of TCF programs for international clients of the semiconductor equipment manufacturing industry. David received his coaching certification from Korea Coaching Association.

David was also the founder of The WAY consulting. The company offers workshops on innovation and business modeling. He also has significant experience as a project manager and facilitator in the Samsung mobile project.

Education: David graduated as scientist of USC (University of Southern California), USA and of Busan National University, South Korea.

Gabor Holch

Associate

Shanghai

Gabor Holch brings you expertise in cross-cultural team and leadership development in a global context, gained while serving 100+ clients in 20+ countries.

Does something invisible stand in the way to your next level of success? For 20 years, Gabor has advised, coached and trained top executives, entrepreneurs and leaders of public institutions to build awareness about their natural talent areas and turn it into rewarding careers.

China-based for 15 years, working globally and an expat since age 4, Gabor is your expert in bridging markets, businesses, cultures and people. He believes in positive, personal and practical messages. He accompanies you from transformative insights to reliable skills, and helps you develop lasting new habits for further growth.

Gabor is a Certified Management Consultant (CMC) in English and Mandarin, certified consultant at the management academies of half a dozen global corporations and licensed in major assessment tools including the Predictive Index, NeuroColor, DISC and MBTI.

He is the founder of Campanile Management Consulting, Associate Partner of the Munich Leadership Group and Associate in management consulting firms in the US and EU. He co-founded startups in the EU, China and the Philippines. He has held positions including Board Member of Certified Management Consultants Global Institute and Chair of the EU Chamber of Commerce Shanghai SME Forum.

Gabor regularly speaks at corporate events, and has lectured at Executive MBA, business and academic exchange programmes in the European Union, China and South-East Asia. He is the author of two books and co-author in two anthologies on international relations and doing business in a global context. He has published around a hundred articles in research papers and magazines on global business, leadership, talent management, entrepreneurship and expat living.

Ernst Huebner

Associate

Baden, Austria

Ernst is an experienced HR leader in various industries and global companies. In the more than 30 years of his first career, he mostly worked as an HR Director in international companies with people from all over the world. He has a long and successful history on leading regional and global HR teams, including leadership experience in the medical device, chemical, high tech and FMCG sector.

During his extensive work in international HR management, he was responsible for setting up branch offices in the Middle East and Africa and for developing and implementing their HR systems and was leading international cultural change initiatives and transformation projects. He has lived in Germany, The Netherlands, and Switzerland and is now based in Austria.

Ernst is now using the experience from his previous corporate career to help others in his new role as a coach, mentor, and trainer. His basic principle is to listen to clients and support them in identifying solutions using their own resources. He holds a Master in Psychology, with a special emphasize on labor and organization psychology, and is a certified systemic business coach from Quadriga University Berlin.

Marco Iezzi

Associate

Frankfurt am Main, Germany

Marco is a business executive and co-founder of multiple ventures in different industries. Coming from a strong finance and banking background, Marco used to work for Deutsche Bank and the Deutsche Bundesbank before taking over roles in family offices in Southern Germany.

Due to his international roles, he gained valuable experiences in North America and across Europe. Marco used to develop and construct renewable energies power plants as investment vehicles, before becoming a highly demanded strategic management advisor.

During his career in the consulting industry, he led several projects in the IT environment as project and program manager and became co-project lead of a major blockchain-technology project in the financial sector. Being a multiple certified coach and systemic business coach from Quadriga University Berlin, he actively coaches, mentors and trains individuals at high levels to support them in reaching their peak performance.

Marco graduated from the University of Osnabrueck (Germany) and obtained a certification from the Kellogg School of Management in Strategic Change-Management. He is member of a scientific research group at the University of Applied Sciences and Arts of Hannover, which deals with the stability of power grids. Marco is author and co-author of different works in the fields of economics and energy. He is of German and Italian origin and a former long-distance triathlete.

Anna Khasin

Associate

Israel

Anna Khasin has more than 20 years of consulting experience, with her last 10 years in healthcare.

She’s graduated with Honors from Moscow State University (Organization Psychology Department) in 1999 and earned an MBA degree (“Healthcare Management”) in 2018. She also worked as HRD for banking and retail, and this experience helps Anna to understand her clients’ business needs deeply.

Now CEO of a consulting practice Anna works with clients in the Healthcare, Pharma, Banking and Finance industries. She provides customized service centered on Client/Patient Experience and Key Account Management as well as training programs in soft skills (management, leader, communication skill).

She is an author of multiple courseware; co-author of handbooks “Fundamentals of Medical Imaging Management” and “Communicating the Diagnosis and Prognosis for Neurological Diseases”. She is also an author of multiple scientific articles and publications in the area of doctor-patient communication and patient orientation.

Anna is a member of the International Association for Communication in Healthcare (EAHC, Great Britain), speaker and board member of international conferences for healthcare and organization psychology. As a researcher and educator, Anna works at Federal Medical-Biology Center where she has developed courses in the doctor-patient communications.

Anna delivers services in English and Russian and speaks Italian and Hebrew.

Hobbies: travel and sport.

Michiaki Lee

Associate

Tokyo, Japan

Michiaki provides management consulting and leadership development solutions (assessment, training, coaching) for multinational companies in Singapore and Japan.

Previously he has worked for PwC and other international consulting firms in Japan. As a consultant, he provided expert consultancy in projects for strategy development, business process reengineering, and human resource management.

As a trainer/facilitator, he has facilitated trainings in a wide range of topics, including Leadership, Cross Cultural Management, Strategic Planning, Business Model Building, Sales Skills, Total Customer Focus, Presentation, and Negotiation.

He has completed the “Hogan Assessment Certification” and conducted coaching sessions for high potential leaders in the Southeast Asia region.

He graduated from Keio University in Japan and has an MBA from Babson College F.W. Olin Graduate School of Business, USA.

He taught at the Department of Japanese Studies of NUS (National University of Singapore) as a guest lecturer.

He is also an adjunct researcher of Waseca University in Japan.

Born and raised in Tokyo, he is a native speaker of Japanese, and is also fluent in English.

Boon Chye LIM

Senior Principal

Singapore

Boon Chye has more than 26 years of industry experience with the last 16 years in management consulting and training, both public seminars and in-house corporate training and coaching.

He is active in IT and Business Strategy Planning, Business Process Reengineering, and soft-skill training such as Structured Thinking and Communication, Consulting Skills and Techniques and Change Management.

Boon Chye is the Managing Director of Excelle Consulting Pte Ltd, a management and IT consultancy company, and was previously the Director of Technology Consulting for Cap Gemini Ernst & Young (South-East Asia). Prior to CEG&Y, he was the IT Consulting Practice Leader for Ernst & Young Consultants (Singapore).

Being in senior management responsible for both sales and delivery P&L and revenue numbers as well as key customer relationship management, Boon Chye was actively involved in the Strategic Account and Pipeline management of Ernst & Young Consultants and Cap Gemini Ernst & Young Consultants as well as his own management consulting and training company for more than 16 years.

Rich Maltzman, PMP

Associate

Andover, Massachusetts

Rich has been consulting and teaching in the field of project management for over 30 years. He received his PMP® (Project Management Professional) certification in 2000 and has helped over 1000 individuals prepare for and pass this certification.
Rich has been in the industry for 40 years, working mainly in telecom projects, leading project teams and serving in the core PMO of Nokia and predecessor companies. His undergraduate and graduate degrees are in engineering, but he has supplemented these with programs in organizational behavior and business at Wharton and INSEAD.
He’s consulted in the telecom, financial, life-sciences, healthcare, and energy industries, providing customized training programs centered on project management excellence.
As an educator, Rich works at Boston University as a Senior Lecturer where he has developed Project Management and other graduate-level courseware. He has also co-authored five books, including Green Project Management, winner of the Project Management Institute’s Cleland Award for Literature, and has presented at international conferences in Italy, South Africa, North America, Malaysia, China, and Costa Rica.
Rich combines technical experience from his engineering background with the ‘soft science’ elements of project management to help bring the best out of individuals, groups, and organizations.

Francis Massera

Associate

Versailles, France

Francis has more than 30 years of experience in the fast moving and highly competitive high-tech market. 
During the last 20 years, he held different senior executive positions in international sales management at well-established organizations (Texas Instruments, Schlumberger, International Rectifier, Arrow OCS) as well as at start-ups.

He led organizations of up to 80 people and revenues up to $200M, managing rapid growth as well as more stable businesses, in various market sectors (Industrial, Telecom, Computer, Automotive), for diverse products (Systems, Sub-Systems, Semi-Conductor Components and Software), and through different Go-to-Market models (direct, 1-tier and 2-tier Distribution).

Business development, customer relationship, strategy and business plan formulation and execution, as well as building top-notch teams are the key drivers of his career, and he is a passionate golfer.

Francis holds a Master of Science from Ecole des Mines, France.

Jose Luis Montes

Associate

Barcelona, Spain

Jose is considered one of the leading experts in channel & biz development in the technology sector in Europe, after a long career as CEO of SmartChannel Technologies, partner and Business Development Vice President of the hybrid multi-cloud company Walhalla Cloud Technologies, founding General Secretary of ADETI, the Spanish association for the distribution of information technology and associated with the organization CompTIA, and Board Member of asLAN. He has also served as Managing Partner of Transcend Consulting where he worked for the top 100 IT companies worldwide; he has been Marketing Director for Iberia of Tech Data and member of the Global Marketing Council, and has previously held management positions at Epson, Xerox, Ingram Micro and DINSA.

Jose has studied Business Sciences at the University of Barcelona, Strategic and International Marketing at ISM-ESIC and the Univ. Politécnica de Madrid, as well as Marketing Management at EADA, and has developed an intense activity as a consultant, writer and lecturer in his more than 30 years of professional life. He published the book "Guide for the development of Distribution Channels", with the Banespyme Foundation, as well as "Marketing for IT Resellers" with Dealer World-IDG.

In his personal sphere, he dedicates resources and time to non profits, to his activity as a writer and lecturer, and to participate in think tanks related to Leadership and Values. He has also published "The man who had the fortune to fail", "Gandhi organizations" and "Solid values for liquid times", with which he has achieved important successes. Jose has a regular presence in the Media, as well as in Congresses and Universities.

Maria Paola Pozzoli

Associate

Milan

Maria Paola Pozzoli is a thought-provoking expert facilitator, with a steadfast passion for effectively transferring knowledge and motivating learners of all ages.

After earning a Master’s Degree in Chemistry (her first passion) from the renowned University of Pisa, Italy, Maria Paola acquired two decades of skills as a customer focused professional in several high-tech industries (semiconductor, industrial engineering and consumer electronics).

Maria Paola has sustained diverse business relationships for many years as a previous employee of Lam Research, a leading manufacturer of semiconductor processing equipment, in Italy and Spain as an application engineer, in USA as a key account specialist, and finally in Austria as a senior technical instructor.

The ability to connect instantly with her learners at an experiential level is derived from a bedrock of over a decade in education and training. In fact, Maria Paola develops, manages and delivers technical and soft-skills training and certification programs, including company compliance, for high-tech companies such as Lam Research. She also takes pride in her experience as a consultant for the University of Pisa and as a high and middle school science & mathematics teacher. She treasures the two-way experience of not only teaching at each of these unique levels, but also learning and getting endless inspiration from her audiences.

A native Italian speaker, Maria Paola is fluent and delivers services in Italian and English.

An avid reader, who loves music (Puccini, rock, blues), she is always thrilled to travel, either to maintain relationships with her friends in the many places where she has lived, or to explore new destinations.

Carolyn Quintin

Associate

Florida, USA

Carolyn Quintin is a training professional with over 16 years experience in Leadership, Learning and Development, Project Management, and managing others. She has led, designed, and coordinated experiential team building and leadership programs for both large and small groups reaching International audiences in industry, social services and government. Carolyn is also a vocational rehabilitation professional with a strong background in vocational assessments, job placement and counseling.

Carolyn's experience includes a successful career with Essilor, the leading provider of eyeglass lenses in the world. At Essilor, Carolyn was the Learning and Development Operations Manager where she created a comprehensive peer training program which included selection process, certification, coaching, and scheduling and was used to train over 900 employees. Carolyn has also held positions with Times Publishing Company, Juvenile Welfare Board of Pinellas, Inc. and Florida State Department of Education, Division of Blind Services. She has been an adjunct professor for St. Petersburg Junior College and Eckerd College and has also been a coach and facilitator for the University of Tampa's MBA Fast Start Program.

David S. Sanderson

Senior Principal

Boston • Miami, USA

David Sanderson has over 25 years of international management experience with Global 1000 companies in consumer products, technology and consulting.

Since 2002 David has successfully applied his unique experience in training, people development and change management with global technology leaders. He works specifically with hardware and capital equipment companies including Schneider Electric, Siemens, GE Healthcare and Lam research and software/IT companies including Akamai, Broadsoft and Software AG.

David has delivered programs in Total Customer Focus, Value Selling and Engaging Executives to over 1,000 participants worldwide.

Based in Miami (Florida) and fluent in Spanish, David leads Global Partners’ Technology and Latin America sectors. He is a graduate of Union College and Northeastern University and is a past lecturer at Boston University.

Tetz Schemm

Senior Associate

Taichung, Taiwan

Tetz has been a high level manager in industry for more than 20 years. He has worked for global leading EMS with world class customers. In his career, Tetz started as a Mechanical Engineer in R&D and became director of Quality Assurance, New Product Introduction, and Operations. In the second half of his professional life, he has focused on directing New Business Development and Business Unit Operations. With expertise from various industries, Tetz understands the chemistry between customer and company, negotiation and cooperation.

Tetz holds 2 MS degrees for Mechanical Engineering and Industrial Engineering of Oklahoma State University, USA. He also graduated from Tunghai University with an EMBA degree . Tetz loves cooking and gardening.

Fabrizio Ulivi

Associate

Shanghai, China

With a passion for People Development and Leadership Development, Fabrizio is an Organizational Development practitioner specialized in consultative solutions design, deployment and on-the-ground facilitation.

As Managing Partner at Shi Bisset & Associates, Fabrizio focuses on Learning Experience Design, Leadership and Talent Development, and Global Mindset development from an organization and team dynamics perspective.

Fabrizio has developed and delivered successful initiatives for multinational organisations such as Goodyear, SABIC, Alibaba, Boston Scientific International, Thermo Fisher Scientific, China Merchants Bank, Schindler, Boehringer-Ingelheim, Diageo and Firmenich among others.

Maria Vola

Associate

Germany • Russia

In the last 20 years Maria Vola gathered international business development and management experience in a wide range of industries – from chemicals and pharmaceuticals to automotive manufacturing, industrial equipment and software development. Maria started her career in 2001 in consulting and change management with KPMG Consulting/Bearing Point, moving onto Simon-Kucher and Partners, global leader in pricing, strategic marketing and value selling topics. Recent engagements of Maria include heading European distribution activities for brand LADA (part of Renault-Nissan Alliance in Russia), and, as a separate project, leading EMEA regional business development of a US-Japanese automotive supplier of ConnectedCar software solutions.

Working in Russian, English and German languages, Maria is also an active partner of the Russian Chamber of Commerce as an export sales development consultant and a coach in international communications. Maria holds a joint undergraduate degree from Hampshire College, USA, / University of Örebro, Sweden, and a Master’s of Science in International Business Management from Manchester Metropolitan University. Based in Wiesbaden, Germany, Maria is training clients of the GlobalPartners in Total Customer Focus and Value Recognition/C-Suite programs, in Russian, German and English languages.

Hans-Peter Wellke

Associate

Germany

Hans-Peter has done Coaching, Training and Organisational Development for more than 30 years. Companies like BMW, Daimler, Siemens, Deutsche Telekom, T-Systems et. al. appreciate his flexible way of choosing roles and methods to help them to create the future they want to belong to. He started his independent practice 25 years ago, and since then he has gained facilitation experience with all types of hierarchies and the complete customer value chain, from R&D to production, marketing, sales and application, and from suppliers, purchasing, and administration through to their customers. He is also experienced in the automotive, manufacturing, energy, health (pharma, medicine technique, hospitals, laboratory), food, packaging, and real estate industries, and has worked with administration, IT, e-commerce, marketing and consulting, as well as with Universities.

Hans-Peter's main business is to facilitate change and development of organisations, teams and individuals to improve themselves and to bring their visions/ambitions into reality. His work is targeted and solutions focused. He connects to customers and to their business very quickly. Hans-Peter’s favourite subjects are customer focus, developing purpose driven highly motivated teams, creating innovative environments, leadership development and reaching goals with his customers.

He is graduated as a Master of Business Education (University of Nuremberg). Hans-Peter is skilled in NLP, Systemic Consulting, Brief Therapy and Clean Language et.al. He trains coaches and facilitators in Clean Language and in purpose driven identity development (PIDP®, CIDP®).  Hans-Peter lives in Germany and delivers services in English and German.

Judy Winkler

Senior Associate

California, USA

After more than 20 years working for and with companies such as FileNet (now part of IBM), Sun Microsystems, Capgemini, Brio Technology and Trend Micro, where she held positions in sales, marketing, service, business development and training, Judy has been working as a consultant since 2010.

She has worked around the world delivering everything from workshops to consulting, and managing everything from business improvement projects to transformational change, and she brings all of her experience to every engagement. This enables her to understand her audiences at an experiential level and to connect with them very quickly. She is also known for her high energy and enthusiasm and a passionate desire to help others reach their personal best

Judy holds certifications in numerous areas including change management, leadership, sales, Six Sigma and customer service. She currently specializes in leadership and management, sales messaging and Total Customer Focus. She has lived in France, Germany, Austria and the US, and delivers services in English, French, German and Spanish.

Michael Wolf

Senior Principal

Sarasota, FL

Mike Wolf has been a Consultant and Certified Trainer for the last 7 years, following a career in Sales, Sales Management and Executive Sales Management at two public companies – one in the US and one in France. In his last corporate assignment, he was SVP Worldwide Sales for Soitec SA, a French company producing a unique material for semiconductor manufacturing. While there, he was responsible for negotiating their largest order ever, a $375M order with a major semiconductor manufacturer. Prior to that, Mike spent 9 years at Kulicke & Soffa, a semiconductor equipment and consumables company, as their VP Worldwide Sales. While there, he led the revenue growth from $100M to over $1B, through organic growth and M&As, and his global sales group grew from 30 to more than 160. He planned and implemented the smooth integration of several acquired sales organizations. And for two of those 9 years, he was also responsible for their Field Service / Customer Support group, along with Sales.

In his current practice, Mike has worked with a wide variety of clients in technology, chemicals, energy, industrial controls, software, and services, and has also been retained by several clients for help in hiring good talent, building and developing a strong Account Management organization, and designing sales compensation plans that drive specific results.

Mike has an undergraduate degree in Electrical Engineering from the University of Rhode Island, a MSEE and an MBA from Northeastern University. He is an avid skier, and is passionate about traveling, the ocean and the mountains year round.

Jangjune Yoo

Associate

Korea

Jangjune has concrete experience in sales, especially an in-depth understanding of the sales process. After working at Oracle, HP, National Instruments and SoftBank, he joined a Korean startup, Vendys, as a sales director, achieved 10x plus sales growth, and consequently attracted investment from Korea’s influential venture capitalists and Naver, which is the biggest online platform corporation in South Korea. In this process, Jangjune initiated coaching for the inexperienced employees to improve their sales and interpersonal skills.

Jangjune founded the Startup Sales Lab in 2016 and has since offered workshops on proactive action planning, go-to-market strategies, communication and selling skills, and also delivered technical skills and discipline to improve the performance of the team. He has also published 2 books, ‘Sales says as a result’(ISBN 978-6596-249-6) in 2018 and ‘The secret of success in a recession’(ISBN 979-11-960930-4-4) in 2020. Jangjune graduated with an MBA from Hanyang University, South Korea.

Diana Zarazua

Associate

Chicago, IL

Diana has been a learning and development consultant for more than 25 years. Most recently, she served as the Capability Development Lead in the Global Project Management Office at Nokia, responsible for professionalizing the company’s Customer Project Managers globally. This included customizing and introducing the Total Customer Focus program for the company’s Customer Delivery Managers in all business regions. Before that, she served as the Director of Employee Learning at Alcatel-Lucent, responsible to lead all training and development programs for employees across the globe. She has experience in wide variety of training and certification programs, including corporate compliance, management and leadership development, sales and services development, business and IT skills, project management, product and technology training, and diversity training.

She has worked on numerous change and transformation programs that included key training. Diana is a writer by trade and held various roles in technical writing and communications in her professional career. She holds a degree in Communications from Purdue University and an MA degree in Communications Studies from Northwestern University. She is passionate about people development through training, coaching, and mentoring. In her spare time, she enjoys time with her family and friends, travel, and good wine.