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Customer Service and Support
As part of our on-going series on generating business results with Total Customer Focus (TCF), we...
Industrial
Field service people have many opportunities to uncover real insights about your customers and find value...
Customer Service and Support
We were recently attending a conference for Field Service professionals and were asked, "How do you...
High Technology
What’s preventing organizations from helping customers capture value and drive more revenue and profit for their...
Industrial
Over the past few weeks my Global Partners colleagues and I have met with hundreds of...
Industrial
For years, companies with service organizations have realized the potential opportunity of using their service people...
B2B Sales and Marketing
Forrester Research indicates that only about 1 in 8 executives consider their discussion with a sales person valuable.[1] Engaging...
Healthcare
Sales people and account managers, as well as their managers, have always appreciated that a critical...
B2B Sales and Marketing
At Global Partners, one of the challenges we often hear from account executives when they first start trying...
Healthcare
Sales people and account managers, as well as their managers, have always appreciated that a critical...
B2B Sales and Marketing
53% of Executives say they differentiate suppliers on the basis of the relationship they have with the...
Healthcare
Sales people and account managers, as well as their managers have always appreciated that a critical...