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B2B Sales and Marketing
B2B Sales Trends that Put the Customer First | 2023
Some of the most impactful B2B sales trends today are... Welcome to 2023. Most of the conventional wisdom about how.
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Customer Service and Support
Unleashing the Revenue Generating Power of your Technical Service Organization
As part of our on-going series on generating business results with Total Customer Focus (TCF), we...
Industrial
3 Ways Field Service can find Value for Customers
Field service people have many opportunities to uncover real insights about your customers and find value...
Customer Service and Support
The 1 Metric you Need to Create a Differentiated Customer Experience
We were recently attending a conference for Field Service professionals and were asked, "How do you...
Executive Program
Total Customer Focus Madrid
June 5 - 6, 2024<br/>Madrid, Spain
Register
High Technology
Customer Service is not Sales. Keep it that way.
What’s preventing organizations from helping customers capture value and drive more revenue and profit for their...
Customer Service and Support
4 Key Trends for Service and Support Organizations
Over the past few weeks my Global Partners colleagues and I have met with hundreds of...
Industrial
To Sell or Not to Sell Part 1: Insights from Field Service USA
For years, companies with service organizations have realized the potential opportunity of using their service people...
B2B Sales and Marketing
Every Business Dialogue is an Opportunity to Create Value
Forrester Research indicates that only about 1 in 8 executives consider their discussion with a sales person valuable.[1] Engaging...
Healthcare
Building and Maintaining Strong Relationships with Healthcare Executives
Sales people and account managers, as well as their managers, have always appreciated that a critical...
B2B Sales and Marketing
To engage with Executives, start with what you do know
At Global Partners, one of the challenges we often hear from account executives when they first start trying...
Healthcare
4 Strategic Opportunities when Engaging Healthcare CXOs
Sales people and account managers, as well as their managers, have always appreciated that a critical...
B2B Sales and Marketing
5 Nagging Questions About Engaging with CXOs
53% of Executives say they differentiate suppliers on the basis of the relationship they have with the...
Healthcare
3 Tips to Quickly Connect with Healthcare CXOs
Sales people and account managers, as well as their managers have always appreciated that a critical...
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