Paul Hesselschwerdt will be Chairing the Team & Talent Track on Wed, Apr 24

JW Marriott Palm Desert Resort & Spa, CA

Meet us at FIELD SERVICE USA April 23-26

Leverage Your Customer-Facing Teams

May 15-16 in Amsterdam

Total Customer Focus™ Public Program

Global Partners Training customer relationship training

Transform how your business thinks

CHANGE THE WAY YOU DO BUSINESS WITH OUR EXPERIENTIAL CUSTOMER RELATIONSHIP TRAINING

Transform your business relationships

Customer relationship training

Front-line relationships matter the most

EQUIP YOUR EMPLOYEES WITH THE TOOLS THEY NEED TO REALIZE THE FULL POWER OF YOUR BUSINESS RELATIONSHIPS

Front-line relationships matter the most

Global business training

Customer success: your new strategic imperative

EMBED COMPANY-WIDE BEHAVIOR CHANGES THAT IMPACT YOUR REVENUE, COSTS, QUALITY, AND PERFORMANCE

Customer Success: Your new strategic imperative

Gain internal and external alignment around your most important customer-focused service objectives with customer relationship training

Consistent attention to customer success in every single interaction at every single touch point—from field service to product support to sales—is essential to building customer loyalty. Our proven Total Customer FocusTM curriculum gives you and your employees the toolkit needed to transform business relationships into powerful partnerships that achieve your, and your customers’, goals.

CUSTOMER RELATIONSHIP TRAINING DELIVERED

3
FLAGSHIP
COURSES
11
FACILITATION
LANGUAGES
41
COUNTRIES
SERVED
79
CLIENT
PARTNERS

Great companies are sustained and extended by the power of personal relationships

Working with the best industry facilitators around the world, Global Partners Training embeds behavior change. Our methodology tracks, measures, and factually links behavior change results to your key performance indicators.

SEE HOW

SUCCESS STORIES

Lam Research Customer Relationship Training case study

GE Healthcare Customer Relationship Training case study

Nokia Customer Relationship Training case study

ASML Customer Relationship Training case study

Areva Customer Relationship Training case study

STMicroelectronics Customer Relationship Training case study

HOW CAN GPT HELP YOUR ORGANIZATION?

HOW CAN GPT HELP YOUR ORGANIZATION?